Expert Interviews

    Course Creator Lessons

    Actionable lessons from 59+ interviews with successful course creators. Each guide distills the key insights so you can apply them immediately.

    From Course Lab with Abe Crystal & Ari Iny · The Authentic Expert with Abe Crystal

    Course Lab· Latest episode guides
    Course Lab·8 min read

    The Customer Learning Journey: A Strategic Framework for Course Businesses

    with Abe Crystal, Co-Founder & CEO, Ruzuku

    Most course creators fail because they skip the discovery and engagement phases. Abe Crystal introduces the Customer Learning Journey framework — five phases that position courses within your business, not as standalone products.

    business model
    customer journey
    strategy
    Course Lab·8 min read

    Building Courses for Lasting Change with Ali Shapiro

    with Ali Shapiro, Holistic Nutritionist & Course Creator

    Ali Shapiro achieves a 90% completion rate by distinguishing technical from adaptive challenges, planning for setbacks upfront, and creating psychological safety in community.

    completion rates
    behavior change
    community
    Course Lab·8 min read

    Scaling Your Expertise Without Fancy Production with Dorie Clark

    with Dorie Clark, Wall Street Journal Bestselling Author & Keynote Speaker

    Dorie Clark built a recognized expert course community generating close to $2 million from iPhone-filmed videos and Zoom recordings. Lessons on lifetime membership, hybrid delivery, and third-party platform strategy.

    thought leadership
    scaling
    community
    Course Lab·8 min read

    Marketing, Monetizing, and Teaching Art Online with Elizabeth St. Hilaire

    with Elizabeth St. Hilaire, Mixed-Media Visual Artist & Instructor, Paper Paintings

    Mixed-media artist Elizabeth St. Hilaire built a multi-stream creative business spanning Ruzuku courses, international workshops, Patreon, and a bestselling book. Lessons on diversifying income without diluting the art.

    art education
    creative business
    Patreon
    Course Lab·8 min read

    Courses and Community Are Converging with Gina Bianchini

    with Gina Bianchini, CEO & Founder, Mighty Networks

    Mighty Networks founder Gina Bianchini argues that courses and community are converging into a single integrated experience. In the debrief, Abe pushes back on whether community building is truly easy.

    community
    platform vision
    niche
    Course Lab·8 min read

    Why Learning Effectiveness Is the Real Competitive Advantage with Jeff Cobb

    with Jeff Cobb, Managing Director, Tagoras; Founder, Learning Revolution

    Jeff Cobb, a 20-year online education veteran, explains why the course market is now as crowded as book publishing — and how to stand out through better learning design, meaningful credentials, and B2B sales.

    learning design
    facilitation
    credentials
    Course Lab·8 min read

    How Community Transforms Online Course Results with Joachim Lépine

    with Joachim Lépine, Founder, Lion Translation Academy

    Joachim Lépine built a cohort-based translation academy where community and strategic coaching check-ins matter more than content. Key lessons on facilitation, discussion channels, and micro-actions.

    community
    cohort courses
    facilitation
    Course Lab·8 min read

    Cooking Up a Culinary Certification with Meghan Telpner

    with Meghan Telpner, Founder, Academy of Culinary Nutrition

    Meghan Telpner built a 14-week culinary nutrition certification that enrolls hundreds of students annually from around the world. Key lessons on layered accountability, content restraint, and turning graduates into affiliates.

    certification
    accountability
    niche courses
    Course Lab·8 min read

    Why Less Is Best in Course Design with Michael Bungay Stanier

    with Michael Bungay Stanier, Founder, MBS Works & Box of Crayons

    Michael Bungay Stanier, author of "The Coaching Habit," explains why course creators should teach the least amount possible, use six-minute content bursts, and build self-facilitating communities instead of guru-dependent memberships.

    course design
    membership
    community
    Course Lab·8 min read

    The Performer's Mindset: Filling a $26K Program Through Free Events with Michael Port

    with Michael Port, Co-Founder & CEO, Heroic Public Speaking

    Michael Port built a $26K hybrid speaking program that converts at 67% from free two-day events. His key insight: position yourself as a visionary, not just an expert, and use live masterclass demonstrations to let prospective students witness transformation in real time.

    business models
    premium pricing
    referrals
    Course Lab·8 min read

    From Blog to 50,000 Students: The Nerd Fitness Story with Steve Kamb

    with Steve Kamb, Founder, Nerd Fitness

    Steve Kamb built Nerd Fitness into a community with 50K+ course customers by creating shame-free "respawning" culture and evolving from eBooks to membership + coaching.

    community
    membership
    culture
    Course Lab·8 min read

    Behavior-Based Course Design with Stever Robbins

    with Stever Robbins, Serial Entrepreneur & Host, Get-It-Done Guy

    Stever Robbins — Harvard MBA, MIT CS grad, and host of the 36-million-download Get-It-Done Guy podcast — explains why knowing and doing are different things, and how to use misdirection, triggers, and peer feedback to close the knowing-doing gap.

    course design
    behavior change
    peer feedback
    Course Lab·8 min read

    Building a Digital Campfire for Game Writers with Susan O'Connor

    with Susan O'Connor, Video Game Writer & Course Creator, The Narrative Department

    Video game writer Susan O'Connor built an online course where community became the curriculum. Her buddy system, TA strategy, and industry flywheel helped students land their first game writing jobs.

    community
    cohort courses
    creative industries

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    About These Interviews

    Course Lab

    Conversations with successful course creators from every niche — translators, fitness coaches, dream interpreters, and more. Co-hosted by Abe Crystal (Ruzuku) and Ari Iny (Mirasee).

    The Authentic Expert

    An earlier interview series where Abe Crystal explores what it takes to share your expertise through online courses, with candid insights from course creators who have built meaningful education businesses.

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